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What are Blinks? Quotes or excerpts from articles that provide some insight related to owning a practice.

No business is perfect and no business will match all of your criteria. You will have to select those criteria that mesh most closely with your parameters. After you become the owner of the business you will use your skills, talents and knowledge to grow and enhance the business. If you wait for perfection, the dream of business ownership will remain only a dream and never be realized.

California Association of Business Brokers website

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Don't dismiss the importance of revenue to profitability. While controlling expenses is important, cutting costs to improve profitability rarely results in lasting benefit. "You can't cut your way to prosperity."

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Business buyers… recognize the value that the employees bring to the table. These employees are keepers of the customer relationships, they are the well of knowledge about the company's products and competitive advantage, and they know all the gotcha's to avoid. They are the new buyer's path to business continuity… As business sellers, it is important to recognize this and to take necessary steps in advance of your sale to help the key employees stay.

"A Major Concern for Business Sellers…"
IBBA News
Spring 2008

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It doesn't make any difference what you think your business is worth, or what you want for it. It also doesn't make any difference what your accountant, banker, attorney, or best friend thinks your business is worth. Only the marketplace can decide what its value is.

Business Brokerage Press

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Traits of a Marketable Business

Besides price, the following are very important considerations for buyers.

  • Increasing Revenue - Business buyers look for operations with revenue increases in each of the last three years, ideally even in tough economic times.
  • Complete Financial Documentation - Buyers want provable cash flow. They want to see these records for at least the past three years: Federal tax returns, Income Statements ("P&L's"), Balance Sheets, payroll records.
  • Condition of Premises - A neglected facility (including equipment) is a frequent reason why buyers walk away from a transaction or make offers that are significantly lower than the asking price.
  • Continuity of Ownership - Buyers are concerned if the current owner has been there for less than five years.

The Business Broker (edited)
November 2007

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Thinking about buying the practice you now work in?

Statistically, few Associates buy their employer's practice, and that's a shame. Too many Associates see what's wrong with a practice, and buy a different one, knowing far less about that one. Instead of seeing just what's wrong, look at what's right in your current practice. It already has…

  • Enough cash flow to pay you and the owner.
  • An established base of patients, many who know you.
  • Staff that you know and they know you.
  • Goodwill that you can count on.

You may think the equipment needs replacing, the carpets are old, and the ceiling tiles are stained. The price of the practice reflects those shortcomings. And, it is generating cash flow for you to live on and to pay your debt.

As you improve the operation of the practice, there will be funds to fix it up to your liking.

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Staff training is important! A common question from doctors regarding staff training is, "What if I train my staff and they leave?" The best response we can offer came from Alan Cleinman of Cleinman Performance Partners: "What if you don't train them and they stay?"

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Buyers want a super-profitable business for a very low price and very low down payment, and then get scared because they wonder why it’s for sale.

The Business Broker
January 2008

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Why have more staff? ... most optometric practices are understaffed and many good things happen when an additional employee is added.

  • Customer service improves because people are available to help.
  • Office and clinical efficiency increases with more assistants, so productivity goes up.
  • Staff morale is enhanced because some of the stress is taken off everyone.
  • Marginal employees improve their behavior because they realize the practice will survive without them.
  • Practice continuity and security is improved as more people learn to do tasks that formerly depended on one person.
  • The practice is perceived as in a growth mode by employees and patients

Optometric Management Tip of the Week
Tip #310, January 2008

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Asking for help is not a mortal sin. Why is it that folks who need help the most don’t ask for it? Asking for help is not a sign of weakness or failure, but is in fact, a very positive sign. ... I am continually amazed at the number of highly successful, highly organized professionals who call on us for assistance. These professionals are winners ... and they have a pretty good grip on what it takes to run a business. However, they understand that in order to stay on top of their game, they have to surround themselves with experts and fellow winners. So, if you really want to be successful, ask for help. You’re known by the company you keep.

“Ten Things You Should Know About Optometry in California”
California Optometry
May-June 2002